19 May 2024

The war in Ukraine has caused not only physical injuries but also psychological trauma to people. UUA is committed to supporting a psychological helpline in Ukraine – ВартоЖити. This service includes a team of qualified psychologists who provide assistance to soldiers and their families.

Here are the statistics for calls received in April 2024:

- Men: 46%

- Women: 52%

- Silent clients or no gender specified: 2%

- Military personnel: 42%

- Loved ones of military personnel, friends, and colleagues: 48%

- Veterans of the ATO in Eastern Ukraine: 2%

- Civilians with crisis requests: 8%

- Average duration of a counselling session: 29 minutes

- Most sessions in one day: 17 (on April 29)

- Longest counselling session: 1 hour 59 minutes (a session with a mother of a soldier who feels guilty for not supporting her son, who joined the army at 18 to defend Ukraine. She is originally from Luhansk, has Russian roots, and needs support and a community of like-minded people).

We are grateful to Varto Zhyty and proud to partner with them in supporting Ukrainians in need.